Information Based on the Specified Commercial Transactions Act

Seller:
SPC Co., Ltd.

President:
Yuji Shinohara

Address:
6-1-39, Takihama, Niihama City, Ehime Prefecture, 792-0893

Contact:
Phone: +81 897-46-1601 (Weekdays 9:00 – 17:00 JST)
Email: info@spc17.com

Product Prices:
All prices are displayed inclusive of taxes.

Payment Methods:

  • Credit Cards: VISA, MasterCard, AMEX
  • PayPal

Shipping:
Shipping fees vary based on the delivery area and the weight of the package. Please refer to our "Shipping Policy" for more details.

Delivery Time:
Orders are shipped within one week of order confirmation. In case of delays, customers will be notified via email.

Order Changes, Cancellations, and Consolidation:
Please contact us at info@spc17.com for any changes or cancellations. As we process orders as quickly as possible, it may not be feasible to accommodate changes or cancellations depending on the timing of your request. If you wish to consolidate multiple orders into one shipment, you will need to cancel all orders and place a new combined order. Please note that shipping fees may not be refundable depending on the timing of your inquiry and shipment.

Returns & Exchanges:
Returns and exchanges are accepted only in cases of damaged products or incorrect shipments due to our error. Returns due to customer preference are not accepted. If the package is not received due to customer reasons such as refusal, long-term absence, or incorrect address, the customer will be responsible for the shipping fees for both ways. Although we strive for the highest quality, if the product is damaged, soiled, or different from your order, please contact us within 7 days of delivery for a prompt return, refund, or exchange. Please note that we cannot accept returns or exchanges due to slight discrepancies in size or color after purchase.

Miscellaneous:
This information is subject to change based on circumstances. Please always check the official website for the latest information.